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No Known Users with MIS ID(s) Error

If you see the message ‘School’s Active Directory can’t authenticate you because there are no known users with MIS ID(s): xxx’, means that the user account has an account ID which is not a known ID in the MIS.

Your administrator (IT department) will need to enter the correct MIS ID in the account in Active Directory to fix the error.

Updated on 18 January 2024

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