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  5. How Does an Administrator Reset User Passwords in Edulink One?

How Does an Administrator Reset User Passwords in Edulink One?

You can reset user passwords in Edulink One easily.

Note: This is for manual accounts. Manual accounts appear here automatically after they have been enabled (clicked Save), your LDAP, Moodle, Google and Microsoft Online users must login FIRST using their existing credentials before they appear in load user accounts; however, these users must change/reset their passwords using the original source, i.e. LDAP (Moodle uses LDAP), Google or Microsoft. Therefore, you will need to contact your IT department for this.

Change a user’s password by logging in to Edulink One and accessing the administration settings. Once in your setup area, click on the Login tab to begin.

Reset User Passwords: Login Tab

Scoll to the bottom of the Login tab and select Load User Accounts to access the Accounts Table.

Load User Accounts

The Accounts Table will allow you to filter the user by User type, Name, Username, to select the appropriate user.

Once filtered, you can action a password reset using the Password Reset button under the Actions column of the table.

Reset User Passwords button
Password Reset Button

There will be a confirmation message that will appear asking ‘Are you sure want to reset the password for ***?’

Reset Password confirmation

Click Yes to confirm the reset.

Save Button
Save Button

Save the password by clicking the Save button at the bottom of the screen.

Updated on 1 December 2021

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