Parents can view information on the homepage under Medical Info, Account Info, Contacts and SEN. If the information provided is not correct, the parent can use Update Information to change it.
To view any category, the parent must log in to Edulink One. If they have not logged in before, they need to input the School ID or postcode and use the username and password emailed to them.
To view the learner’s medical information, parents click the Medical Info icon of the child.
A window will open with the medical data of the learner the parents are looking at.
The information in Medical Info states the dietary needs of the learner, medical conditions, medical notes and medical practice details.
To view information about their child, parents click on the Account Info icon.
The Account Info window opens with all of the information related to the learner and their family.
Account Info contains data relating to parental contact information, home address, basic personal data, as well as school and admission information.
To view their contact information, parents click on the Contacts icon.
The Contacts window opens, which contains information related to family/home contact.
The parent’s address, phone number, email and mobile phone data appear in Contacts. The parent priority contact also appears in Contacts.
To view their child’s SEN information, parents need to click on the SEN icon on the Edulink One homepage.
Next, a window opens containing the SEN information of the learner, including the start date of the diagnosis, need type, description of the need and the status, e.g. EHCP. This information is enabled in the medical category of the Data Collection tab.
Updating Information in Edulink One
Edulink One has a dedicated Update Information icon located in the More icon on the homepage (depending on the number of functions the school has enabled).
First, parents log in to Edulink One and click on the More icon to reveal the next set of Edulink One icons, this depends on what parts of Edulink One the school has chosen to enable. Next, they select the Update Information icon.
Data requested in the Update Information icon is configured in the administration settings in the Data Collection Tab.
In the Update Information window, there are tabs to the left: one for the parent and the other for the child(ren) at the school. However in the mobile view, to view your children and switch between accounts, you need to press on the two arrows beside your name. Click on the name of the child whose account you would like to update.
The information contained in Update Information mirrors that in the Data Collection Tab. There is basic personal information and special category information, such as religion and medical, available for parents to amend or change.
Basic: Basic information stored in Edulink One, such as the parent’s title, forename and surname.
Contact Details: Parents can remove or add contact details such as telephone numbers (and include whether they are primary or main), email and home addresses.
To view information on their child(ren), parents click on the photo of their child to view their profile. If you are using a mobile, press the switch account arrows and then select the child’s account you wish to update.
Basic Personal Information
Basic: Basic personal information stored by Edulink One includes legal surnames and forenames, preferred names and date of birth.
Contact Details: Contact details stores emails and telephone numbers of the parent (administrators, please see the note above). Parents can add contact details by pressing the + button or delete old information by clicking the bin icon.
The details parents can change in their profile are email addresses, telephone numbers and addresses, whereas their child’s profile holds more information.
Family/ Home: Outlines the familial relationship between the parents and child(ren). Moreover, family/ home includes the priority of contact for each parent. To add a contact, select the Family contacts + button and to remove a contact select the bin icon.
Addresses: The home addresses recorded for the child(ren). However, an exception would be if one parent requests that you block their address information from the other parent, perhaps in the event of separation or divorce. If a parent has requested this and is not already subject to a court order which is configured separately, you can block contact information by adding the other parent to Blocked Contacts in the Data Collection tab.
To add an address, select the Addresses + button, add the postcode and house number and click next.
Parents will be prompted to fill in further information, such as Town and Postcodes which are required fields. Lastly, they select Done to return to the Update Information window.
Furthermore, parents can remove an address by selecting the bin icon.
In the event of a move, parents can select the Move button. This will carry the new information across to all cohabitants of the same address.
Other information includes special category information that is in the interest of schools to process. Information contained here includes dietary information, meal plan information, medical information, ethnic identity information, travel information, as well as parental consents.
Dietary Needs: Allows parents the opportunity to detail allergies or other dietary requirements such as vegetarian, Halal or Kosher meals.
Weekly Meal Plan: Parents can let your school know what the weekly pattern of meals will be, whether they will be taking a packed lunch, using cash in the cafeteria or having a school meal. Additionally, there are also options to detail whether your child will be eating at home, another school or if they will be absent on a particular day.
Medical: Parents can alter their child’s medical information by using the dropdown menus to supply information about medical practices or hospitals their child attends, as well as any medical conditions their child has or any disabilities their child has.
Ethnicity: Parents can select the ethnicity of their child, but it is recommended that children over the age of 11 decide how they identify in terms of ethnicity.
National Identity: Parents can select whether their child identifies as British, English, Scottish, Irish, Welsh or Other. Likewise, parents can decide not to select any national identity. It is recommended children over age 11 decide how they identify in terms of nationality.
Religion: Parents can select the religion they practice at home, or if they practice no religion. Parents also have the option to refuse to select any religion. As above, it is recommended children over age 11 participate in how they identify in terms of religion.
Home Language: The language that is spoken at home.
First Language: The language that has been spoken since infancy. Families may opt to include a second language spoken at home here, e.g. the language that is spoken at home is English, but the parents also speak Italian to their children.
Travel Mode: Parents can select the travel mode their child takes to get to and from school.
Route: Parents can include the travel route their child takes to get to and from school.
Schools can ask parents to update Parental Consents in the Update Information icon.
Parents can permit their children to participate in various school activities and administrative tasks by ticking the consent boxes. Parents should leave any consent boxes blank if they do not agree to their child participating in an activity or administrative task, for instance, photographs.
The list of consents is as follows: copyright permission, internet access, photograph student, sex education, data exchange.
When the parent (or parent and learner) has updated the information, they need to press the Save button to save their changes. There is a GDPR warning informing parents of the school’s duty to protect their data and the instances it may be shared.