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How Do Learners and Parents View Documents?

Documents are visible to learners and parents in the Documents icon. To access documents, log in to your Edulink One account.

Documents Icon

If this is the first time you are logging in, you will need to fill in either the school postcode or school ID and then your username and password emailed to you by your school.

Employees do not have a dedicated documents section.

Once logged in, click on the Documents icon. All documents are visible in the table.

Documents Icon
Documents Icon

You can view the file name, type of document, and date. You can download a copy of the document/report by clicking ‘Download’. This is in PDF format.

Documents window where learners and parent view and download documents.
Documents Table

The PDF file will be located in your downloads. The PDF will also open in a new window on your browser. You can choose to print the PDF if you wish.

Documents in Messages

Documents are also visible to parents and learners in Messages in Edulink One.

Messages

In messages, documents sent to you can be viewed in the Received folder.

You can read the document message, download the document attachment and reply to the sender if required.

MIS Compatibility

For administrators: Arbor custom documents are now visible in the Documents area.

MIS Compatibility

Updated on 23 May 2025
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