If a parent doesn’t have an Edulink One account or they had an account and have disappeared, this is down to a few factors.
Parents must have an association with their child and no court order in order to have an account. If they originally had an account, but then have a court order against them inputted into SIMS, Edulink One will remove their account after a cache.
The following is a checklist that will help you determine if a parent should have an account:
- The parent must have an association with their child.
- They must have Parental Responsibility.
- The must NOT have a court order.
If the following criteria are met, then Edulink One will create a parent account. If any of the following does not apply, then an account won’t be created or it will be removed.