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Can I Customise the Notification Sent to Parents When a Behaviour Incident is Recorded?

Messages are sent out using notifications. To access behaviour notifications, you need to enter the administration settings and click on the Notifications tab.

Notifications tab

You can change the text for your behaviour message here with some limited variable options. If the message type for a behaviour event already exists, then you need to edit using the pen icon under the Actions column. If not, you will need to set up a new rule for your notification at the bottom of the screen.

Notifications table
Create New Notification Rule

You can change the text in the Template Body and can customise it for your needs accordingly.

Message: Template Body

These are the variables you can use in Behaviour Notification:

incident.location incident.activity incident.action incident.status incident.typeincident.points incident.comments incident.recorded incident.date incident.employee

Save the changes to your message using the Save Rule button.

Save rule

If you ever need to reset your message, press Set Default .

Set default button

Lastly, click Save at the bottom of the screen to save your changes.

Save button
Updated on 17 September 2021

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