{"id":8825,"date":"2021-09-16T12:50:01","date_gmt":"2021-09-16T11:50:01","guid":{"rendered":"https:\/\/support.overnetdata.com\/?post_type=ht_kb&p=8825"},"modified":"2024-01-10T09:48:13","modified_gmt":"2024-01-10T09:48:13","slug":"why-cant-a-parent-see-a-parent-event","status":"publish","type":"ht_kb","link":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/","title":{"rendered":"Why Can’t I See a Parent Event?"},"content":{"rendered":"\n

A parent event is a snapshot in time.\u00a0Therefore, if the student\/parent were not in the MIS, they wouldn’t appear in the event. This can happen if changes have been made in the MIS after the event has been created. <\/p>\n\n\n\n

To remedy this, the parent event manager should go to their Parents’ Evening icon and click on the event Details<\/strong>, at the far right of the screen. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

For example, if a student is missing, you should click on +<\/strong> next to learners.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Even if the student is already on the event, add them as if they weren\u2019t (some schools move sets termly based on data, for instance).\u00a0<\/p>\n\n\n\n

If the learner is already in the Parents’ Evening event, do not <\/strong>delete them. This will delete all of their bookings for all of their classes. <\/p>\n\n\n\n

Find the learner, select them and click Add<\/strong>. This will refresh the information relating to them.<\/p>\n\n\n\n

\"Add<\/figure>\n\n\n\n

MIS Compatibility<\/h2>\n\n\n\n
\"MIS<\/figure>\n","protected":false},"excerpt":{"rendered":"

A parent event is a snapshot in time.\u00a0Therefore, if the student\/parent were not in the MIS, they wouldn’t appear in the event. This can happen if changes have been made in the MIS after the event has been created. To remedy this, the parent event manager should go to their…<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ht-kb-category":[331],"ht-kb-tag":[311,264,288,92],"acf":[],"yoast_head":"\nWhy Can't I See a Parent Event? - Edulink One Knowledge Hub - Overnet Data Support<\/title>\n<meta name=\"description\" content=\"If a parent can't see a parent event, usually it is because they (or their child) were not in SIMS at the time of creation. Follow our steps to resolve this issue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Can't I See a Parent Event? - Edulink One Knowledge Hub - Overnet Data Support\" \/>\n<meta property=\"og:description\" content=\"If a parent can't see a parent event, usually it is because they (or their child) were not in SIMS at the time of creation. Follow our steps to resolve this issue.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/\" \/>\n<meta property=\"og:site_name\" content=\"Edulink One Knowledge Hub - Overnet Data Support\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-10T09:48:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.overnetdata.com\/wp-content\/uploads\/2021\/09\/details-button.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/\",\"url\":\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/\",\"name\":\"Why Can't I See a Parent Event? - Edulink One Knowledge Hub - Overnet Data Support\",\"isPartOf\":{\"@id\":\"https:\/\/support.overnetdata.com\/#website\"},\"datePublished\":\"2021-09-16T11:50:01+00:00\",\"dateModified\":\"2024-01-10T09:48:13+00:00\",\"description\":\"If a parent can't see a parent event, usually it is because they (or their child) were not in SIMS at the time of creation. Follow our steps to resolve this issue.\",\"breadcrumb\":{\"@id\":\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.overnetdata.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why Can’t I See a Parent Event?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.overnetdata.com\/#website\",\"url\":\"https:\/\/support.overnetdata.com\/\",\"name\":\"Edulink One Knowledge Hub - Overnet Data Support\",\"description\":\"Online user guide for Edulink One from Overnet Data's Support Team\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.overnetdata.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Can't I See a Parent Event? - Edulink One Knowledge Hub - Overnet Data Support","description":"If a parent can't see a parent event, usually it is because they (or their child) were not in SIMS at the time of creation. Follow our steps to resolve this issue.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/","og_locale":"en_GB","og_type":"article","og_title":"Why Can't I See a Parent Event? - Edulink One Knowledge Hub - Overnet Data Support","og_description":"If a parent can't see a parent event, usually it is because they (or their child) were not in SIMS at the time of creation. Follow our steps to resolve this issue.","og_url":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/","og_site_name":"Edulink One Knowledge Hub - Overnet Data Support","article_modified_time":"2024-01-10T09:48:13+00:00","og_image":[{"url":"https:\/\/support.overnetdata.com\/wp-content\/uploads\/2021\/09\/details-button.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/","url":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/","name":"Why Can't I See a Parent Event? - Edulink One Knowledge Hub - Overnet Data Support","isPartOf":{"@id":"https:\/\/support.overnetdata.com\/#website"},"datePublished":"2021-09-16T11:50:01+00:00","dateModified":"2024-01-10T09:48:13+00:00","description":"If a parent can't see a parent event, usually it is because they (or their child) were not in SIMS at the time of creation. Follow our steps to resolve this issue.","breadcrumb":{"@id":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.overnetdata.com\/knowledge-base\/why-cant-a-parent-see-a-parent-event\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.overnetdata.com\/"},{"@type":"ListItem","position":2,"name":"Why Can’t I See a Parent Event?"}]},{"@type":"WebSite","@id":"https:\/\/support.overnetdata.com\/#website","url":"https:\/\/support.overnetdata.com\/","name":"Edulink One Knowledge Hub - Overnet Data Support","description":"Online user guide for Edulink One from Overnet Data's Support Team","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.overnetdata.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/ht-kb\/8825"}],"collection":[{"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/comments?post=8825"}],"version-history":[{"count":7,"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/ht-kb\/8825\/revisions"}],"predecessor-version":[{"id":15005,"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/ht-kb\/8825\/revisions\/15005"}],"wp:attachment":[{"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/media?parent=8825"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/ht-kb-category?post=8825"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.overnetdata.com\/wp-json\/wp\/v2\/ht-kb-tag?post=8825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}