{"id":2050,"date":"2021-06-11T12:53:04","date_gmt":"2021-06-11T11:53:04","guid":{"rendered":"https:\/\/support.overnetdata.com\/?post_type=ht_kb&p=2050"},"modified":"2024-02-15T13:34:51","modified_gmt":"2024-02-15T13:34:51","slug":"how-do-i-call-out-for-learner-removal","status":"publish","type":"ht_kb","link":"https:\/\/support.overnetdata.com\/knowledge-base\/how-do-i-call-out-for-learner-removal\/","title":{"rendered":"How Do I Send a Callout for Urgent Assistance?"},"content":{"rendered":"\n

The Callout<\/strong> icon is located on the Edulink One homepage and must be configured in the General tab <\/a>before use. Click the Callout<\/strong> Icon to request urgent assistance when a learner needs to be removed from the lesson. <\/p>\n\n\n

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Callout Icon<\/figcaption><\/figure><\/div>\n\n\n
<\/div>\n\n\n\n

Then, click on the New<\/strong> button to generate a callout. <\/p>\n\n\n

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\"Callout
New Callout<\/figcaption><\/figure><\/div>\n\n\n
<\/div>\n\n\n\n

A new callout will be generated with the details of the class and the teacher requesting assistance. Finally, click New Callout<\/strong>. <\/p>\n\n\n\n

<\/p>\n\n\n\n

\"New<\/figure>\n\n\n\n

<\/p>\n\n\n\n

The Time<\/strong> of callout, Acknowledgement<\/strong> of the callout and the Responding Employee<\/strong> is visible in the table below the New<\/strong> button, once a new callout has been generated. <\/p>\n\n\n

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\"Responding
New Callout<\/figcaption><\/figure><\/div>\n\n\n
<\/div>\n\n\n\n

The responding employee receives an alert and will attend the lesson to provide. <\/p>\n\n\n\n

<\/div>\n\n\n\n

Video<\/h2>\n\n\n\n
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