This article assumes you have communicator set up. If you have not configured your school’s communicator, you must do so before this step.
From the Login tab, click Load user accounts, type in ‘never’ in Last login. A list of users that have not logged in (if you are using manual accounts) will appear.
You can email all of the users that have not logged in using the envelope icon at the bottom of the load user accounts table. This will send log in details to all users that have never logged in.
When searching for applicant parents that haven’t logged in, type in ‘applicant’ in the search box labelled children. This will narrow down the list of users to only those applicants that have never logged in to Edulink One.
If you do not have communicator set up, you can export the filtered list to enable you to mail merge them.
Use the export button at the bottom of the load user accounts table 
Furthermore, you have the option to search for parents that do not have email addresses, using the variable !@ in the Email column and typing parents in the User Type column. You can also only search for parents with email addresses by using the variable @ in the Email column.
You can scroll to the bottom of the table and click the Column Visibility button to bring up additional columns that you might need. In this instance, you would likely need the Address column or the Telephone column, depending on how your school would prefer to gather information.
Some schools export their no email list, call the parents and then add their details in SIMS. After a full cache, the parents will be added.
