Student accounts usually are linked with your school account. This means you use the same password to log in to the school computer as you do for logging into Edulink One.
If your school login expires, then you must reset your password at school to also reset Edulink One’s password. Once you reset your password at school, you should be able to type your new password in, along with your username to access Edulink One.
If you are having trouble remembering a password or are having other difficulties related to your account, you need to contact your school’s IT department. They should be able to help you get back on track.
Some schools have cloud services where you can log in to school computers through a school portal. You can sometimes reset passwords there; this might be useful if you are on school holiday and need to reset passwords. Check with your school IT department if you have these services.
If your school is using Moodle, Microsoft Online or Google Accounts, your password will be linked to those platforms. This means that if you need to reset a password, it is because your password has expired in Moodle, Microsoft Online or Google. Go to the platform you are using and reset your password there.
If your school is using manual accounts (meaning your username and password are different to your school login), please see the article on resetting passwords for manual accounts.
