To block a user from replying to messages, you need to create a fixed user group in Edulink One and configure it in the Communicator tab of the Administration settings.
Scroll until you find the create/reply message settings and select the ‘Allow Users to Reply to Messages Field’.
In the setting, you can allow user groups, which pull in all employees, teachers, learners or parents. This is a blanket option allowing all users to reply to messages sent by employees and changes with updates to the MIS.
The second option is to create fixed user groups. The benefit of using fixed user groups in this setting is you can disable individual users from replying to messages.
You must untick the dynamic group and tick the fixed user group you create to disable user access to reply.
Creating a User Group to Block Replying
To do this, go to the User Groups tab and create a new user group.
Select + Create New User Group.
Select the Group Type from the dropdown menu. You can select Employees, Learners or Parents.
Name the group and select the members. In this instance, selecting all will allow all users to reply to messages.
If you want to allow only certain users to reply, you must select them individually. To disable a user’s ability to reply, untick the box next to their name and save the changes.
To save your group or changes to your group, click the Save Group button.
Your user group will appear in the main table. Click Save at the bottom of the screen to finish.
You can return to the group at any point to edit the list of users, allowing or disabling the ability to reply to messages. Moreover, you can delete the list if required.
Communicator: Select the Fixed User Group
Next, return to the Communicator tab and select the fixed user group you would like to use instead of one of the dynamic groups at the top.
Lastly, save your settings.
The reply button will then be disabled for the user.
MIS Compatibility
