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  3. Enabling the Edulink One Communications Screen

Enabling the Edulink One Communications Screen

The communications screen in Edulink One enables employees to view all Edulink One messages related to a specific student. It acts as a log of all messages (received and sent) within Edulink One by employees, parents and learners, if enabled. This is only visible to employees, teaching staff or select user groups, depending on the configuration.

To enable this functionality, navigate to the Administration Settings> Communicator tab.

Communicator tab

Scroll to the setting ‘Enable communications screen for’ to select the users who will have access, then save your settings.

To view the communications screen, employees must go to Learners and select the student.

Learners icon
Select the learner

Locate the Communications screen and select it. This may be located under ‘More’.

Communications screen

Here, you will find a list of all communications regarding a student. This includes the date of the message, the subject (summary), the sender(from) and the recipient (to). The users are colour-coded to represent specific groups:

User GroupColour
TeacherPurple
StudentGreen
ParentBlue
Ad Hoc (Other)Yellow
Arbor Only: Arbor MessagesGrey
Communications screen
Arbor Communications Screen
Arbor Version

To read a message, select View, which provides the details of the message.

Message Details

Once you have finished, select Close to return to the main Communications screen.

Close message

MIS Compatibility

MIS Compatibility

Updated on 15 July 2026
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